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Parcel Delivery Problems, Sunday Trading, Air Conditioning

What can you do if Evri drivers refuse to deliver to you? We hear from one listener who hasn’t had a parcel delivered for more than two years after he made a complaint.

Evri is on track to become the UK's largest parcel service, but it also receives the most complaints, according to Ofcom. Some of those complaints are from residents that are refused service by certain Evri drivers, so what can you do if an Evri drivers refuses to deliver to you? We hear from one listener who hasn’t had an Evri parcel delivered for more than two years.

How much have Sunday trading rules shaped our idea of what a Sunday is? According to The Grocer magazine, the Treasury is considering changing Sunday trading laws as a way of providing a boost to large retailers that may be impacted by upcoming changes to business rates. Current rules stipulate that large stores can only open for 6 hours on a Sunday, but are these restrictions still needed?

Nearly 10 million UK adults are in their overdraft and owe an average of around £700, according to Totally Money. Complaints about them are also rising, with the Financial Ombudsman Service saying it has dealt with nearly 4000 in the last year – an increase from 2500 the year before. So, when is an overdraft a good option for you and when are they simply unaffordable? Sara Williams from Debt Camel explains what to look for and what rules lenders should follow.

Thousands more Citroen cars in the UK have been added to the recall list due to faults. There are currently more than 100,000 vehicles that should not be driven in any circumstance until their airbags are fixed, making it the largest recall of its type in UK history.

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