Main content

Senior Embrace Nurse

Ann Jackson is one of the senior transport nurses at Embrace.

Meet Ann Jackson

Ann Jackson is one of the senior transport nurses at Embrace. She has spent most of her nursing career with paediatrics and prior to Embrace she worled at Sheffield Children’s Hospital for 17 years.

When a critically ill child needs to be moved to a specialist hospital the call comes in to Embrace headquarters near Barnsley.

All 40 doctors and nurses there are trained in critical care for paediatric and neo-natal patients

"All the ambulance are checked every day before we go out. We’re like coiled springs should an energency occur," says Ann.

"When you’ve just got one child to look after, you can give them absolutely 100%. They cope remarkabley well with illnesses, much better than we do as adults."

She describes checking out the specialist ambulance before a journey as "just like packing to go on holiday" but on many occassions their housekeeping has to wait if a call comes in from a hospital.

Ann is often called to take a baby to one of the north’s big neo-natal units – en route she has to ensure that the child or baby is stable. Moving a baby can take several hours even for a realtively short journey.

"We’re very keen on safety so we have an attitude that it takes as long as it takes.

"We want to move these children as swiftly as we can but if it takes an hour or it takes six hours, then that’s what it is because we don’t want to move them till they’re absolutely ready."

Often they have to swap a baby from the hospital breathing machine or ventilator onto the Embrace ventilator.

"You’ve got to keep one step ahead of the little ones as anything can happen at any time.

"The adrenaline goes up and you’re heart rate goes up and you can think ‘oh gosh’ but it’s controlled. It’s scary but it’s controlled because you’ve got everything there you need to deal with it.â€

"When we’re working with the babies or children time goes very quickly for us as there’s a lot to do but I think for parents that clock ticks very slowly."

Parents can feel very stressed when they arrive at the unit… so her job is to reassure and explain what is going on.

One the Embrace medics are on the road they operate as a mobile intensive care unit but with much less resources than the hospital

Only one patient has died en route since the service was set up nearly four years ago.

Ann Jackson remembers it well: “It’s horrible, it’s horrible because it’s not what should happen. I think that with that particular child we knew the risks were high and the family knew the risks were high.

"But it was the baby’s only chance of surviving so it was with the family’s consent and their wishes that we moved the baby. It doesn’t make it any easier when you lose them.

"We cried with the parents and I’m not ashamed to say that because I think that makes them think that you really do care. It’s not just another baby but you have to be careful because they’re the ones who’ve lost the baby.

"It’s their child and we are the transport team so it’s getting that balance between sympathising, holding, saying the right things but then drawing back a little bit and recognising their grief. But it affects the team hugely."

Clips

Sorry, this clip is not currently available

Preview: Children's Emergency Rescue

The team dedicated to transporting some of the UK's sickest children to medical care.