ÃÛÑ¿´«Ã½

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In this episode James who works in construction admits he was unkind to a woman who was shouting at him in the street. He regrets shouting back at her but says that people get what they give. But then his conversation with Ella in the corner shop in the St Werburghs area of Bristol is interrupted by the same woman who barges past angry and distressed. What happens when Ella and James intervene to try and make amends? Presenter: Ella Scotland Waters Producer for ÃÛÑ¿´«Ã½ Audio in Bristol: Maggie Ayre With Professor Bruce Hood of the School of Psychological Science at the University of Bristol