On Your Behalf Episodes Episode guide
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- Available now (6)
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Private Parking and Money Talk Week
Private car parks and what should you do if you get a Penalty Charge Notice.
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Pensions, Wills and Caring
The cut state pension, providing for a childs future and the cost of caring.
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The Future of Social Security
On Your Behalf hears from the voices at the coalface of independent advice in NI.
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Payday Loans and Managing Debt
With the recent demise of payday loan companies, should we celebrate or commiserate?
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A David and Goliath story
The man who took an airline to the Small Claims Court.
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Brexit Travel and Amazon Prime
Brexit - what does it mean for travel?
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Cash on a Bus
Digital legacy, data protection laws and paying cash on a bus.
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Thomas Cook and Operation Matterhorn
What next for Thomas Cook customers, and how hard should it be to retain a phone number?
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It's All in the Terms
The customer who got an oil refund she didn't ask for - what are her rights?
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Prescriptions, Passports, Deed poll and Smartphones
Is your smartphone spying on you? And new charges for prescription deliveries.
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Stamp Duty and Proof of Age
Might you qualify for a stamp duty refund?
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Lifting the Lid on Public Toilets
Is your childcare account working? Is your breakdown cover valid? Finding a loo.
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A Tale of Two Prams
A tale of two prams, and what to do if you unwittingly buy stolen goods.
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Recalls and Guides
A recall notice of up to 500,000 Whirlpool tumble dryers and how to check you have one.
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GP's Voice Concern
GP's voice concern, and the thousand pound electricty bill
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Tribunals and Cold Callers
Tribunal appeals, Nuisance calls and Premium Bonds
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Post and Parcels
Parcels that you haven't ordered - what's happening, and can you keep the contents?
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Lost and Found
The Lost Video Tapes and The Bubbling Lino
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Rising Damp and Housing Rights
A leaking roof, damp walls and the introduction of a new broadband service.
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Banks, ATMs and Lost Cheques
What constitutes gross negligence when it comes to banking scams?
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Debt and Compensation
The role of helplines, dealing with debt and claiming compensation.
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Car Trouble and the end of Yellow Pages
The car that revved too much, the slipping clutch and the case of the squealing brakes.
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Cheques, Childcare and Tax Returns
Searching for a window cleaner's missing cheques and a report on the cost of childcare.
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Citizens Advice and Tax Credits
Fermanagh Citizens Advice on the effects of benefit reform on mental health.
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The future of the high street
The tide is turning for shopping, so what can shoppers and traders do about it?
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The 12 days of Christmas Wisdom
Twelve wise men and women give top tips on everything from tax returns to online safety.
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Travel and consumer rights
Were you caught up in the Gatwick chaos? If so, what are you entitled to?
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Safety at Christmas
Electrical safety at Christmas and the risks of buying a voucher as a present.
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Travel Compensation,Taxes and Co-ownership
Travel compensation, filing your tax return and improving a co-ownership credit rating.
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Credit Checks and Christmas Budgeting
Welfare reform, pavement parking and Viagogo forced to overhaul its practices.
