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On Your Behalf Episodes

  1. Faulty Goods

    What do you do if your faulty items are just out of warranty?.

  2. Water Problems, Annual Renewals and a Blue Badge Dilemma

    The family unable to use their garden due to a broken water pipe.

  3. Consumer Queries

    Bert has been waiting for months for his reimbursement.

  4. Pension Scheme, Phone Bills and Consumer Rights

    Pension scheme contributions are going up and BT landline bills are going down.

  5. Holidays and Travel

    Claiming compensation for a delayed flight and recognising the hidden costs of car hire.

  6. On Your Behalf from Foyle

    The food bank with a difference in Strabane and Linda at the Consumer Council Parliament.

  7. Buying, Selling, Completing

    Buying and selling a house - is it about to become easier?

  8. Childcare Costs and Welfare Advice

    CAB answer your benefit queries and the impact childcare costs have on returning to work.

  9. Refreshing and Recycling

    Recycling large appliances, keyless locking crime and oil deliveries through the house.

  10. Are Things Still Built To Last?

    Do we live in a throwaway society? Are we used to replacing rather than repairing?

  11. Are You Missing Out? Have You Made The Call?

    Are you missing out on 拢21 million in benefits for NI? Have you made the call?

  12. How To Save, Travel and Complain

    Thinking of switching? Flight cancelled? Want to get what you want? It's a click away!

  13. Not in Northern Ireland

    Competition exclusions, plus Helpline Awareness Day.

  14. Money Money Money!

    Financial ombudsman David Cresswell is live in the studio addressing your money troubles.

  15. Bogus Callers and Fraudster Refunds

    Bogus callers, fraudster refunds and your consumer and welfare change questions answered.

  16. Bacon, Taxes and Online Shopping

    Tax return deadlines, consumer rights and nitrite-free bacon.

  17. Storm Eleanor, Insurance and Childcare Costs

    Paul Hatty answers insurance queries. Plus Aoife Hamilton on childcare costs.

  18. Would You Use Shampoo From 2006? The PIP Appeal, Christmas Gift Cards and Online Returns

    Christmas gift cards, online shopping rights, out of date shampoo and more...

  19. Making Financial Sacrifices At Christmas? Don't Make Your Mortgage One Of Them!

    Christmas financial sacrifices, muzzling guide dogs, poor mobile phone signal and more...

  20. Why Does It Cost More To Send To Northern Ireland? Peter Kay's Cancelled Tour and Can You Make Money On The Toilet?

    Inflated delivery charges for NI, making money on the toilet and Peter Kay ticket refunds

  21. Winter Is Here! Is Your Heating System Up To The Job? Affordable Heating Grants and How To Make Money On The Toilet!

    蜜芽传媒 heating problems, fridges and electrical safety this Christmas.

  22. Secondary Ticket Sales, Can I Get In? Broadband Speeds From The 90s and Playing Our Part with Carers NI

    Secondary ticket sales, extremely slow broadband and 'Playing Our Part' with Carers NI.

  23. The Big Budget Announcement, Left Hot Under The Collar with Cold Customer Service and How's Your Pension Looking?

    This week's budget announcement, the cold air of customer service from Boots and more...

  24. How Do You Spot A Scam? Dormant Bank Accounts and The Elder Law Conference

    Scams, dormant bank accounts and who decides if you are of sound mind regarding wills?

  25. The Scouts Consumer Badge, Fighting Fake News and Victory For Roy!

    The Scouts new consumer badge, combating cyber-chondria and Roy is out of the kitchen!

  26. Who Pays For The Big Wind? Storm Ophelia's Damage, Will Aid Month and Why Do You Need A Will?

    A runaway trolley that caused 拢1400 of damage - Storm Ophelia leaves people out of pocket

  27. The woman who lost 拢120,000 over four years to scammers, Energy Saving Week and BT landline price cuts.

    The woman who lost 拢120,000 to scams, Energy Saving Week and BT line rental price cuts.

  28. Is Universal Credit A Universal Problem? And Belfast Citizens Advice Want You!

    Universal Credit is now moving across Northern Ireland but will it work?

  29. Carer's Summit, Charity Bags and Pudsey Wants Your Round Pounds

    Linda visits the Carer's NI summit and Pudsey wants your round pound coins for charity.

  30. Rented Accommodation Rights And Monarch Airline Collapse

    When renting, from the tenant to landlord, everyone has rights but what are they?

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