On Your Behalf Episodes Episode guide
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- Available now (6)
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Problems with post, PIP and the PSNI on avoiding scams
Problems with the post, benefit reform and the PSNI on avoiding fraudsters.
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Consumer Conundrums
Jimmy Hughes joins Nicola Weir in studio to deal with more consumer queries.
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Identity Theft and Staying Safe Online
Which worries you more, war or cybercrime? And how to stay safe online.
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Citizens Advice, Energy and Postage Problems
The Citizens Advice Bureau will soon be no more - what next for those needing help?
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Counterfeit, Phones and Broadband
Counterfeit goods, mobile phone contracts and broadband problems.
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A Universal Credit Special
A Universal Credit special with Professor Eileen Evason and Advice NI's Kevin Higgins.
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A Car Buyer's Guide
The Consumer Council's new 'Car Buyers Guide' could be useful for some of today's guests.
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Who said to travel hopefully is a better thing than to arrive?
Missing luggage, stranded passengers and a holiday from hell.
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Postage, PIP and Prize Problems
A book too dangerous to ship, an in-depth look at PIP and a charity prize draw gone wrong.
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House of Fraser, Benefits and Gas Safety
Tackling House of Fraser - what can you do with gift vouchers and are you due a refund?
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Student Advice
Advice for new students, from leases to budgeting to bank accounts.
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Credit, Ground Rent and Missing Graves
What can an unknown black mark on your credit rating cost you?
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Where are my goods? And a landmark Supreme Court ruling
Where are my goods? And will a landmark Supreme Court decision really make a difference?
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Benefits, Badges and Cheques
Your universal credit questions answered and the brownies new Conscious Consumer Badge.
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Summer Holiday Consumer Issues
Coming to the end of the summer holiday season, On Your Behalf is tackling travel issues.
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Cold Calls
When cold calls won't stop coming - how the Telephone Preference Service might help.
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Receipts, Warranties and You
Do you throw out your rights when you throw out your receipts?
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Parking Problems
The not-so-smart parking ticket - do you have to pay? And can Alexa help with tax credits?
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Japanese Knotweed
The issues with Japanese knotweed, and do you really know what bet you're placing?
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Travel
From no compensation to getting the wrong insurance - advice for the weary traveller.
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Rural Broadband
Rural communities fight for better broadband and the drive to save Childcare Vouchers.
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PIP Review
The review of Personal Independent Payment and Jimmy Hughes on consumer rights.
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Lost Dogs
The search for two knitted sheepdogs lost in transit and an update on Irish Ferries.
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Irish Ferries Cancellations and Bogus Callers
Irish ferries summer cancellations - what are your rights?
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A Grave Problem
After 27 years a woman finds her final resting place has been resold.
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Online Security
Online shopping streaks ahead of the high street - but are we shopping safely?
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Consumer Questions and Answers
If it鈥檚 a product that should last, what are your rights?
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Yes, Keep Me Subscribed!
Information Commissioner Ken MacDonald offers some advice on GDPR.
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Taxing Challenges
Adrian Huston joins Nicola Weir to explore listeners' tax issues
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Help from Hughes
Jimmy Hughes joins Nicola Weir in studio to deal with more consumer queries.
