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Your delivery rights explained

Royal Mail has been fined £21 million by OFCOM for failing to meet delivery targets. But it’s not just Royal Mail that is having issues; our inbox is full of questions from viewers about their rights with companies. On hand to help is broadcaster Ade Adepitan.

To watch this with subtitles, go to ÃÛÑ¿´«Ã½ iPlayer and search for Morning Live from 27/10/2025.

Release date:

Duration:

7 minutes